Shipping & Returns

All products are shipped as soon as possible subject to credit clearance and availability of stock. We use real-time stock control so if you have placed an order, we almost always have it available to ship.

We use a number of different carriers depending on where you are and how fast you would like your products delivered. Alternative carriers may be used from time-to-time.

All products are shipped as soon as possible subject to credit clearance and availability of stock. We use real-time stock control so if you have placed an order, we almost always have it available to ship.

We use a number of different carriers depending on where you are and how fast you would like your products delivered. Alternative carriers may be used from time-to-time.

We can arrange delivery by air courier service using (for example) Fed Ex or ChronoPost. This is charged at cost, which can be advised prior to shipping. If you are interested in this service please email our customer service team PRIOR to placing your order.

Same Day Dispatch
Midland Mobility Store aims to have at least 95% of items in stock at all times. Some of our really popular products are harder to keep on the shelves, but these are delivered to us on a constant basis to get you what you want fast. If all of your items are in stock, your order will be processed and dispatched the same working day.

Fast, Next-Day Delivery
We offer several delivery methods for UK customers, as well as for Europe and the rest of the world. ''Standard'' and ''Supersaver'' deliveries are sent via Second Class Royal Mail, our express next-day service is handled by our UK-wide courier network. Click here for full UK and worldwide shipping information.

Carrier Est. Delivery Time Cost
Standard Royal Mail 3-5 working days 10.50

Returns
In most cases you may return the unused item if you Notify Us and obtains a returns authorisation, within 7 days of delivery to you. Normally you will pay the return postage. Certain items are not normally returnable, including ropes cut to length, anything assembled by us specifically for you or items ordered from third parties specifically for you. However if you have an issue please contact us to try and resolve it. There are details in the Conditions of Use. Your stautory rights are not impacted.

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